Privacy Policy for Midnight Sun Towing LLC

At Midnight Sun Towing, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Mailing address
• Vehicle or service-related information
• Any information you provide when contacting us by phone, text message, email, or through our website.

• Respond to inquiries and customer service requests.
• Schedule and coordinate services.
• Provide updates regarding services, appointments, invoices, and account information.
• Send SMS messages when you have opted in to receive text communications.
• Improve our services and customer experience.
• Comply with legal and regulatory obligations.

By providing your mobile phone number and opting in to receive SMS communications, you consent to receive text messages from Midnight Sun Towing related to your account, services, appointments, billing, customer support, or other business-related communications.

Your SMS consent is used solely for communicating with you regarding our services.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information only when necessary to:

• Provide services on our behalf through trusted service providers.
• Comply with applicable laws, legal processes, or governmental requests.
• Protect the rights, property, or safety of our company, employees, or customers.

Any third-party service providers are required to maintain the confidentiality and security of your information.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

By opting in to receive SMS communications from Midnight Sun Towing, you agree to the following terms: 

Depending on your relationship with our company, you may receive messages such as:

• Appointment confirmations
• Service updates
• Dispatch notifications
• Tow status updates
• Billing and payment reminders
• Customer support communications
• General account notifications

Message frequency varies depending on your interactions with our company and the services you request.

Message and data rates may apply according to your wireless carrier's plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP to any message or contact our office directly.

By opting in, you acknowledge that participation is voluntary and that consent to receive text messages is not a condition of purchasing any goods or services.